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FAQ
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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Will I be able to track my order?Yes. You will be provided with a tracking number via email once your item is processed and shipped.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Can I have my lead, harness, collar custom made?Yes. We do offer customised products. If you require a customised products please contact us first to discuss your needs before ordering. Please send all communications to yaydogproducts@gmail.com.
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How fast will I receive my order?Usually your order will be shipped 3-5 business days, and you should receive it within 3 days. Please note after shipping of your items, we cannot control shipping companies speed. Most packages arrives within 2-3 days. In some cases your delivery my be late as specially in busy holyday periods.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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